{"xsrfToken":"d0704db85b8cf67e9ddfe2559751a03081ef578e_lout","branding":{"id":"5","key":"cas","name":"Multiple Checklists for Jira Support","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/12","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0075a6","headerLinkHoverBGColor":"#0075a6","headerBadgeColor":"#0075a6"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/859daad0-a3fe-4e0a-8d8b-b11c6807c7c5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxNjhkMzQ2Yi00NTMzLTRjY2YtODgzZS01ODgwMGU4OTdjODMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg1OWRhYWQwLWEzZmUtNGUwYS04ZDhiLWIxMWM2ODA3YzdjNSI6WyJyZWFkIl19LCJleHAiOjE3MzUyNzMzNjQsIm5iZiI6MTczNTI3Mjc2NH0.HFMbF2ZeENHdbwmXO2Xuxb2bgQiX1cX07GIm_EipnGE&client=168d346b-4533-4ccf-883e-58800e897c83&mode=fit","logoId":"859daad0-a3fe-4e0a-8d8b-b11c6807c7c5","isLogoAvailable":true,"helpCenterTitle":"Welcome to the SolDevelo Help Center","sharedPortalName":"SolDevelo Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the SolDevelo Help Center","sharedPortalName":"SolDevelo Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#00508d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/8af9738c-5eaf-49f7-a56b-1a0dc1464de8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxNjhkMzQ2Yi00NTMzLTRjY2YtODgzZS01ODgwMGU4OTdjODMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhhZjk3MzhjLTVlYWYtNDlmNy1hNTZiLTFhMGRjMTQ2NGRlOCI6WyJyZWFkIl19LCJleHAiOjE3MzUyNzMzNjQsIm5iZiI6MTczNTI3Mjc2NH0.Cx0RoXglTKFvgjpPKya0RmtrcyDAcfLieorEccb1czM&client=168d346b-4533-4ccf-883e-58800e897c83&height=300&mode=fit","bannerMediaApiFileId":"8af9738c-5eaf-49f7-a56b-1a0dc1464de8","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"cas","projectId":10136,"serviceDeskId":5,"name":"Multiple Checklists for Jira Support","description":"<p>Welcome to the Support Portal for Multiple Checklists for Jira! Please select the topic you'd like to discuss with us and we will do our best to get back to you as soon as possible.</p>\n<p>In the meanwhile, you can also take a look at our <a href=\"https://soldevelo.atlassian.net/wiki/spaces/CS/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Documentation</a>. Perhaps it already contains an answer to your question. We have also published several <a href=\"https://community.atlassian.com/t5/tag/addon-com.soldevelo.apps.checklists/tg-p/interaction-style/blog\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How-to Articles</a> and <a href=\"https://www.youtube.com/watch?v=-vVd-XB0Jog&list=PLmsCeqb4xmdAr8OIUz8C3sn5kwY-oqdKr\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Video tutorials</a> that can help you get started.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"60","name":"Give feedback","descriptionHtml":"<p>Thank you for willing to provide a feedback about our product! Please feel free to mention what you like and dislike about Checklists. You can also let us know which parts of the system you use and what's your primary use case. Your feedback will help us deliver a better product!</p>","callToAction":"Give feedback","introHtml":"<p>Tell us what you like and dislike about our product. We are always happy to hear your thoughts!</p>","icon":10596,"iconUrl":"https://soldevelo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10596","groups":[9],"key":""},{"id":"56","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10583,"iconUrl":"https://soldevelo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10583","groups":[9],"key":""},{"id":"47","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10588,"iconUrl":"https://soldevelo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10588","groups":[9],"key":""},{"id":"46","name":"Report a bug","descriptionHtml":"<p>Thanks for reporting a problem you encountered to us! Please try to include as many relevant information as possible to help us reproduce the problem on our side. That way we will be able to help you faster. You can also check our <a href=\"https://soldevelo.statuspage.io/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Status Page</a> for updates on known incidents and planned maintenance.</p>","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10568,"iconUrl":"https://soldevelo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","groups":[9],"key":""},{"id":"44","name":"Suggest a new feature or improvement","descriptionHtml":"","callToAction":"Suggest a new feature or improvement","introHtml":"<p>Let us know if there's a feature we are missing or you have an idea for an improvement.</p>","icon":10582,"iconUrl":"https://soldevelo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10582","groups":[9],"key":""},{"id":"45","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting?</p>","icon":10567,"iconUrl":"https://soldevelo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10567","groups":[9],"key":""},{"id":"48","name":"Automatic error report","descriptionHtml":"","callToAction":"Automatic error report","introHtml":"<p>Automated error report made by the app</p>","icon":10453,"iconUrl":"https://soldevelo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10453","groups":[],"key":""}],"reqGroups":[{"id":9,"name":"General"}],"orderMapping":{"9":[46,44,45,56,47,60]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"19256e17-6b89-33a4-a926-e565e1c271c3","appLinkName":"System Confluence","appLinkUrl":"https://soldevelo.atlassian.net/wiki","spaceKey":"CS","spaceName":"Checklists Support","spaceUrl":"https://soldevelo.atlassian.net/wiki/spaces/CS","isServer":false},"labels":[],"projectKey":"CAS","serviceDeskId":5,"kbLinkDomainURLs":["https://soldevelo.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CAS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxNjhkMzQ2Yi00NTMzLTRjY2YtODgzZS01ODgwMGU4OTdjODMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDEzNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzUyNzM5NjQsIm5iZiI6MTczNTI3Mjc2NH0.ULXvQ5Ph9K90KLFtvNxv5CKjryjnXBa5Il-2NBodL6w","targetCollection":"upload-project-10136","endpointUrl":"https://api.media.atlassian.com","clientId":"168d346b-4533-4ccf-883e-58800e897c83","tokenDurationInMins":20}},"reqCreate":{"id":46,"projectId":10136,"form":{"name":"Report a bug","descriptionHtml":"<p>Thanks for reporting a problem you encountered to us! Please try to include as many relevant information as possible to help us reproduce the problem on our side. That way we will be able to help you faster. You can also check our <a href=\"https://soldevelo.statuspage.io/\" class=\"external-link\" rel=\"nofollow noreferrer\">Status Page</a> for updates on known incidents and planned maintenance.</p>","callToAction":"Report a bug","intro":"<p>Tell us the problems you're experiencing.</p>","instructions":"<p>Thanks for reporting a problem you encountered to us! Please try to include as many relevant information as possible to help us reproduce the problem on our side. That way we will be able to help you faster. You can also check our <a href=\"https://soldevelo.statuspage.io/\" class=\"external-link\" rel=\"nofollow noreferrer\">Status Page</a> for updates on known incidents and planned maintenance.</p>","icon":10568,"iconUrl":"https://soldevelo.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10568","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"Please add any information that may help us reproduce the issue. Include the steps that lead to the problem, your browser and operating system, Jira version, and everything else you think is important for your request.","descriptionHtml":"<p>Please add any information that may help us reproduce the issue. Include the steps that lead to the problem, your browser and operating system, Jira version, and everything else you think is important for your request.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"Adding the screenshot will help us better understand the problem you are encountering.","descriptionHtml":"<p>Adding the screenshot will help us better understand the problem you are encountering.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10376","fieldConfigId":"10598","label":"Version","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10317","label":"Don't know","selected":true,"children":[]},{"value":"10318","label":"Cloud","selected":false,"children":[]},{"value":"10319","label":"Server","selected":false,"children":[]}],"noneOptionRequired":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/46","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/46","calendarParams":{"firstDay":0,"date":"2024-12-27T05:12:44+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"19256e17-6b89-33a4-a926-e565e1c271c3","appLinkName":"System Confluence","appLinkUrl":"https://soldevelo.atlassian.net/wiki","spaceKey":"CS","spaceName":"Checklists Support","spaceUrl":"https://soldevelo.atlassian.net/wiki/spaces/CS","isServer":false},"labels":[],"projectKey":"CAS","serviceDeskId":5,"kbLinkDomainURLs":["https://soldevelo.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxNjhkMzQ2Yi00NTMzLTRjY2YtODgzZS01ODgwMGU4OTdjODMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDEzNiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzUyNzM5NjQsIm5iZiI6MTczNTI3Mjc2NH0.ULXvQ5Ph9K90KLFtvNxv5CKjryjnXBa5Il-2NBodL6w","targetCollection":"upload-project-10136","endpointUrl":"https://api.media.atlassian.com","clientId":"168d346b-4533-4ccf-883e-58800e897c83","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}