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Note: We use only done tasks with set estimation for the calculation.
How we show it?
Total
If estimate Accuracy accuracy is positive, it means that on average the actor needs less time than tickets were estimated for. In table you will see these values with a green background. In the graph, you will see green bar.
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If there is no data for an actor to calculate "Estimate Accuracy" in table you will see "No data" message. It will not change graph. This will happen if the user didn't log any time in any matching and estimated tickets in the given time period.
If the actor needed less time than tickets were estimated for - in the graph the value will be under X axis.
If the actor needs exactly the time estimated in order to complete the work - he is right on the estimates. In the graph the value will be 0.
If the actor needed more time than tickets were estimated for - in the graph the value will be over X axis.
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Example
A user logged hours into two tickets:
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