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- Projects: select projects for which the gadget should display tickets and calculate hotness
- Users: select users to show tickets to which users are assigned or logged significant amount of timethat performed any action in the ticket
- Date: select period of time to show tickets that were active in this period
- Number of comments: the more comments are in the ticket, the bigger impact on hotness
- Number of users logging time: the higher the number of distinct users logging time, the bigger impact on hotness
- Sum of logged time: the higher the total logged time, the bigger impact on hotness
- Number of status changes: the higher number of status transitions, the bigger impact on hotness
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