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Application access rules are the Atlassian feature that allows you to restrict and control access to specific user-generated content for applications. Adding an application access rule can affect applications that have previously used data in a specific space. Blocking a specific project for Team Planner may result in incomplete data.

In response to this, we inform the user whenever Team Planner learns that any data for plans is blocked or restricted by the organization.

If you want to view all the data relevant to your Plan, you should contact the Jira administrator and ask to unlock the requested projects for the Team Planner application. You can read specific instructions on how to set up your App Access Rules in the Atlassian documentation here.

In the Team Planner interface, you can check for information about the risk of incomplete data in several places:

Your currently saved plans

  1. On the “Team Planner Dashboard”, all saved plans that contain data from a blocked project will have the label “Blocked” next to it.

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  1. When entering a plan, a pop-up info flag will appear on the right-hand side, informing you that our app can’t access data from a blocked project.

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  1. A blue flag with information that data may be incomplete. It can be dismissed but will appear whenever you load a plan with blocked content.

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When creating a new plan in the application:

  1. Whenever you want to create a new plan and select a project or a saved filter from the selector on the “Create new” plan modal screen, all projects blocked by the administrator will be marked and you will see a "blocked" label next to them. The blocked results will be placed at the bottom of the selection list.

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  1. When you want to add an issue to the plan directly from the particular day cell, an inline message at the bottom of the “Issue” drop-down list will appear, informing that the results of your search may be incomplete.

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  1. If you want to change the setting of the “Filter issue” panel, you will see all blocked projects labeled at the bottom of the “Issue type” drop-down list. An inline message will be displayed whenever you hover over a blocked project.

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  1. On the “Filter issues” panel when ‘All projects’ is selected and among them is a blocked project, the text message is displayed below the ‘Clear filters’ button, informing users that results of the search (issues listed in backlog) may be incomplete.

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