Data storage and security

Owned by Sebastian Brudziński
Last updated: Sept 11, 2024 by Anna Kwaśny
1 min read

The Team Planner app does not store the user and Jira-specific data, so your Jira issues do not leave your Jira instance. However, our app stores other data like plan names, and IDs of added tasks and users.

Residency

We store our configuration data in the USA on an Amazon RDS, region us-east. The data can be accessed only by a limited number of SolDevelo employees.

Data

  • Technical information required for the marketplace and licensing to work correctly like instance id.

  • Plan - allows you to create a plan, and add users and tasks to it. We store the IDs of added users and tasks so no confidential information leaves your instance.

Security

We use Amazon Web Services for our cloud infrastructure - a leading cloud computing provider. This helps us guarantee high availability and scalability and automates our backup policy.

Like our other apps, we plan to participate in the Cloud Fortified and Bug Bounty programs as soon as possible, however, it takes time for Atlassian to verify everything. In the meantime, we will make sure that we pass the verification.

Do you have any questions or feedback? Feel free to contact us here